DELIVERY & RETURNS
Please note: Once your order has been placed, we are unable to change your delivery address.
Please take extra care to ensure your delivery address is correct and complete.
Most of our UK deliveries are currently made using Royal Mail and include delivery to the Scottish Highlands and Islands, Northern Ireland & the Channel Islands:
Orders up to £39.99: Royal Mail Tracked 48 Parcel Service 2-4 working days = £3.99
Orders £40 and over: Royal Mail Tracked 48 Parcel Service 2-4 working days = FREE
For any orders placed after 2pm, it is likely that your delivery will be sent the following day. In addition, orders placed on a Saturday or Sunday will be delivered on a Tuesday using this service. Some deliveries to the Scottish islands and highlands, the Isle of Wight and Isle of Man may take two days.
Republic of Ireland and most of Europe
All orders: International Tracked and Signed for Service 3-7 working days = £8.99
All orders: International Tracked and Signed for Service 3-7 working days = £18
Unfortunately we do not currently ship to the USA
Unfortunately we do not currently ship to Australia
Rest of the World
All orders: International Tracked and Signed for Service 10-14 working days = £18
Frequently Asked Questions
100% Money Back Guarantee
Our natural skin care products and supplements are of the highest quality. We want you to be delighted with your purchase but if for any reason you are unhappy with any item you can return it within 30 days of receipt of your order.
We will be happy to exchange your purchase for a replacement up to the value of your return or to make a refund using the same card or payment service as used when you made your purchase.
To return an item please contact us firstname.lastname@example.org and we will provide you with a returns label. You can use this label to post the package back to us via your nearest post office.
Please make sure your return is securely packaged and please obtain a proof of postage.
Once your return has been received by our team it can take up to 7 working days to fulfil your request. When we have dealt with your return, we will confirm this to you by email.
Please note that we do not offer free returns, returns are handled at your cost. Please remember that it can take 3 to 4 days after we have processed a refund payment for it to appear on your credit card, PayPal account or bank statement.